About Us

Ducks In A Row, Inc. was founded in Cincinnati in 1994 by President & CEO Patricia Reynolds, a leading woman entrepreneur and financial consultant with more than 20 years of experience in small business accounting, financial planning, and strategic business planning.

We have helped numerous businesses strategize and analyze their business finances with accounting systems and integration. In addition, Ducks In A Row is led by a QuickBooks Professional Advisor. We have a particular expertise in the overall understanding of how small- to medium-sized businesses work — allowing us to help business owners quickly and clearly understand and act on their financial data.

Ducks In A Row is a member of Cincinnati USA Regional Chamber of Commerce, Clermont County Chamber, Milford Miami Township Chamber, Madeira Chamber and a couple Business Development Networking groups.  The founder is especially involved with those committed to helping female entrepreneurs (such as Ellevate, Bad Girl Ventures, Women’s Entrepreneur, and the Women’s Speakers Association).

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Tricia Reynolds

Tricia Reynolds

Patricia “Tricia” Reynolds is Founder, President, and CEO of Ducks In A Row (a Reynolds Business Solutions company). Passionate about helping her small-business clients grow their business with balance, she has become a leading catalyst in Greater Cincinnati for helping others achieve business success while maintaining a healthy personal life. You can contact her at tricia@ducksinarow.com


Lauren Potempa

Lauren is our Chief Operating Duck. With twenty-plus years of operational experience, her knowledge spans from strategic planning to best practice integration, and everything in between. A former small business owner herself, Lauren is able to couple those insights with her former leadership experience in the global marketing world to strategically help grow Ducks in a Row and our client’s businesses alike. In her personal time, you can find Lauren enjoying all of the culinary delights that this world has to offer and experiencing its diversity through travel. You can contact her at lauren@ducksinarow.com


Lori Knight

Lori Knight

Lori enjoys providing accurate and timely financial information to clients as well as helping them understand their books. Lori is a business owner herself and brings an entrepreneurial level of understanding to the clients she works with. She is a Certified QuickBooks Online ProAdvisor and works with clients in nonprofit, construction, and services. She earned a Bachelor’s of Business Administration in Operations Management at the University of Cincinnati. In her spare time, Lori is a freelance photographer and often takes the scenic route when driving. You can contact her directly at lori@ducksinarow.com


Kathleen Haney

Kathleen Haney

Kathleen loves developing relationships with the clients here at Ducks in a Row and supporting their business growth and success. With 20 years of bookkeeping experience, she has extensive knowledge of QuickBooks and is a Certified QuickBooks ProAdvisor in both Online and Desktop software. Kathleen holds a Bachelor’s degree in Finance from Miami University and a Master’s in Business Administration (MBA) from Xavier University. When Kathleen is not working, she enjoys shopping, reading, and spending time with her kids and her Cavalier Spaniel, Penny. Feel free to reach out: Kathleen@ducksinarow.com.


Jennifer Rothwell

Jennifer Rothwell

Jennifer enjoys the detailed work of financial statement preparation and assisting clients in making smart financial business decisions. She brings 15+ years of bookkeeping experience in real estate, the arts, professional services, restaurant, landscaping/construction, promotional products, and non-profit organizations. She has a gift for being organized and also has event planning experience. Jennifer is a member of American Institute of Professional Bookkeepers and Life Success Seminars. Her education includes accounting courses at the University of Cincinnati. When she is not working, she enjoys dancing, gymnastics, and coaching dance students. Contact her at jennifer@ducksinarow.com.


Kathy Listo

Kathy Listo

Kathy’s love of numbers is what initially called her into the accounting world and her drive to help small businesses understand their books is what has kept her there for more than 30 years. Kathy’s possesses deep expertise in retail and the construction industry. She studied Accounting at The University of Cincinnati and has remained a die-hard Bearcats fan. When she isn’t head-first into a general ledger, Kathy enjoys crochet & cross-stitch and spending time with her daughters, Ashley and Traci, as well as spoiling her grandson, Christopher. You can contact her directly at kathy@ducksinarow.com.


Dawn Spitznagel

Dawn has 26 years of bookkeeping experience, is a certified QuickBooks Online ProAdvisor and loves working in QuickBooks. She prides herself in building strong working relationships with her clients so they know that she always has their financial backs. In her personal time, you’ll find her spending time with her husband and the rest of her family, working in her flower garden, camping, hiking, bike riding, cross-stitching and spending time with her dogs. You can reach her at dawn@ducksinarow.com.


Connor Reynolds

Connor provides support to the bookkeeping team by posting information from source documents in QuickBooks and reconciling the data to ensure its accuracy. When Connor isn’t working he can be found deep in creative expression through his interest in painting, drawing and writing. You can contact him directly at connor@ducksinarow.com.


Christine VandenOever

Christine is a member of our support team. Her job is to post invoices and receipts to QuickBooks and reconcile those entries to ensure their accuracy. During the busy tax season, she is also a part-time Tax Associate with H&R Block. When Christine is not working, she enjoys watercolor and acrylic painting, crochet and reading, as well as spending time with her two children. You can contact her at Christine@ducksinarow.com.


Shawn Reynolds

Shawn Reynolds

Shawn has a talent for connecting Ducks In A Row with the right resources to help our community soar. His 20+ years of experience in the software and business development industry make him a great advisor. When not advising Ducks In A Row, Shawn serves as Chief Marketing Officer of Telit.


Ralph Ward

Ralph Ward

Ralph is our Advisory Board Member. He has been a management consultant for many years in the production, operational, and service industries. With his extensive experience, Ralph is able to provide Ducks In A Row with strategic insight and growth.